Purpose

An inventory of Georgia Tech Information Systems ensures proper accounting of the institution’s technology assets and identification of individuals who have a responsibility for those assets. An inventory also creates a foundation for categorizing Organizational Data within Information Systems and mapping the relationships and data flows between them. Additional documentation informs proper use and reporting, retention and disposition requirements, and contingency plans for unexpected events.


 

 

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Related Guidelines, Procedures, and Resources

Definitions

Capitalized terms not otherwise defined herein shall have the same meaning as set forth in the Data Governance and Management Policy

Audience

Responsible

Technical Manager

Data Steward

Accountable

System Owner

Associate Data Trustee

Support

Associate Data Steward

Data Domain & Technology Sub-Committees

ConsultedData Governance Team
Informed

Data Administrator

Data User

Procedures

Creating and Maintaining Inventory details for an Information System

  1. The Technical Manager must create and maintain inventory details of an Information System. Many inventory details will require collaboration with one or more Data Stewards depending on the Organizational Data within the Information System.
  2. Information Systems must include inventory elements 1 through 7. Mission-Critical Systems must include all inventory elements listed below.
  3. System name
  4. Function and purpose of the system
  5. Technical responsibilities for each of the following roles as defined in the Georgia Tech Data Governance & Management Policy. Include name, title, unit, and email address.
    1. System Owner
    2. Technical Manager
    3. Data Administrator
  6. Functional responsibilities for each of the following roles as defined in the Georgia Tech Data Governance & Management Policy. Each role is required for each Data Domain of Organizational Data within the Information System. Include name, title, unit, and email address.
    1. Data Trustee(s)
    2. Associate Data Trustee(s)
    3. Data Steward(s)
    4. Associate Data Steward(s) (where applicable)
  7. Data categorizations representing the Data Domains and their Data Elements within the Information System
    1. Data Management Categorization
    2. Data Protection Categorization
    3. Data Regulation Categorization
  8. Location Country, including location of the server, backups, processing, etc.
  9. Data availability (see Procedure below)
  10. Any methods being applied to sustain data quality
  11. User and technical guidelines for proper use and reporting
  12. Contingency documentation
  13. Special data retention and disposition requirements
  14. Any important relationships and/or dependencies in business practice and reporting between systems
  15. Process flow diagrams

Communicating details about an Information System's data availability

  1. The Technical Manager must communicate to Data Users details about an Information System’s data availability. This communication must include:
  2. The periods of time an Information System is typically available
  3. Expectations of uptime (i.e., percent of time data is available), where appropriate
  4. Modes of access supported for the Information System (e.g., type of device, type and version of web browser)
  5. A documented communications plan and channel around both planned and unexpected system downtime. For Mission-Critical Systems, this must be through a communications channel approved by the Data Governance Committee.
  6. A publicized method for Data Users to report an unexpected lack of availability of an Information System. For Mission-Critical Systems, this must be through a method approved by the Data Governance Committee.

Resources

Is there an enterprise systems inventory repository to capture this information?

The Enterprise Systems Inventory can be found in the Business Application Catalog (GT Login Required). This is a living document that will be periodically updated as new Business Applications are identified.

Note: This inventory does not include supporting IT Applications (e.g., Microsoft 365) at Georgia Tech.

What is the approved channel for communicating planned and unexpected downtime for a Mission-Critical System?

The OIT service found at https://status.gatech.edu.

What is the approved method for Data Users to report unexpected lack of availability of a Mission-Critical System?

The OIT Enterprise Service Desk should be contacted via https://techsupport.gatech.edu, email (support@oit.gatech.edu), or telephone (404-385-1111).


 

Revision DateAuthorDescription
2022-10-28David Mack, Data GovernanceUpdated resources to include Business Application Catalog
2021-07-27Zachary Hayes, Data GovernanceNew